tune付款求助
2026-07-21 17:12游四海旅游网
帮助了4952人
订到最后一个步骤,付款完毕后,跳出来Payment not processed via GateDNA,怎么回事?
网友回答
邮件回复如下:
Thank you for your feedback
We have run through the system and everything seems to run smoothly. You can also try to book using different browser such as Mozilla Firefox, Opera or Internet Explorer. Please try to make the Booking again and if the problem persists, you can reach us at +6(03) 7962 5888 and we will provide further assistance via the phone.
For further enquiry and assistance, you can also reach us at +6(03) 79625888
估计是银行卡问题,我一开始用兴业信用卡也是这样,用不同浏览器试了好几都不成功。之后换了张平安的就OK了~~
我预定时也出现这样的情况,而且是连续几次都不行,当天晚上只好作罢。
第二天就ok了,我猜可能与网络有关。