欧洲之心信用卡无法支付

想在欧洲之星官网上订２张从巴黎到伦敦的车票，怎么弄都是付款不成功，试过2张国内visa信用卡和一张master卡，网站显示we're connecting with your bank now. In the next two minutes, a box will appear below for you to type in your card password.　那个方框就是跳不出来，然后按照它显示的步骤，回到前一页，再试，还是没法跳出来，求解～～～求解～～～！！！