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紧急求助booking预定问题

2026-08-21 05:45游四海旅游网 帮助了6778人

大家好,我在Booking预定了BEST WESTERN PREMIER FAUBOURG 88 这家法国酒店,预定的时候也填写了信用卡信息,银行提示扣款成功。但是刚才收到邮件
Following the Booking conditions, the total amount of your stay has been charged on the credit card provided.

However, regarding the important amount of this charge and to always better fight against credit card frauds, we need you to send us the following documents:

- A copy front/back of the credit card used
- A copy front/back of its holder’s ID or passport
- The document attached completed and signed by the holder of the credit card
We are waiting for your reply in the next 72 hours in order to confirm your Booking.
主要问题是,他为什么要我们信用卡还有护照正反面信息啊?我感觉这样对我不安全啊?请问这种情况正常吗?

网友回答
您好,我在留言板有看到您的留言,并且通过私信为您进行了回复。如果您仍有疑虑,烦请您将预订编号私信给我,以便我为您做进一步的查询。Su

一般预订时不扣款,而是预授权吧?身份信息神马的,坚决不能给啊~~~还说“为了避免信用卡诈骗”什么的,哪有要人护照身份证复印件的?!

95%可能是新型诈骗,估计你电脑中木马了。建议联系这里的Booking客服

没遇到过这种情况
站内信给:BookingcomTeam

到时去入住就是了,你也可以免费退房.

找Booking的客服