It is currently not possible to exchange tickets via the TGV-europe.com site.
Please may follow these:
1. Check availability and fares for the journey you wish to make
2. Cancel your Booking XXXXXX
- Click on the "Train" tab on the home page and then the "Manage my orders" link.
- enter your Order reference.
- Select "Cancel" and follow the instructions.
Take your tickets to a French station within 60 days
to obtain a refund.
Can't get to a French station?
Then send your refund application to:
TGV-europe.com
Service Clients
BP 10012
B-1060 Brussels 6
BELGIUM
Include with your application:
- the original tickets
3. Renewing your order
We hope this information will be useful and we wish you a pleasant day.
Best Regards,
这是他们给我的回信,我也要退。
但我只是买错了一天的票,所以,我会先到巴黎直接把票打出来到柜台退。
你也可以信件问他们。回复很快的,48小时内,工作时间