【英国签证在线申请】支付问题

已在https://visas-immigration.service.gov.uk/applying-in-china网站按照流程填完所有问题，在线保存了申请，也下载了PDF【2015-03-30-02-26 Incomplete application】。使用信用卡(MasterCard)支付费用时，最后就跳出了Payment Pending页面，一直不停的在刷新。页面内容只有
Payment pending
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You will be taken to a confirmation page when your payment is complete, or you can leave this page while your payment is being processed and return later. You will be sent a confirmation email once payment is received.

请问现在到底是什么情况，也不能做其它任何操作。签证中心电话也没人接的。是否需要重新申请，这些信息是不是过几天就自动删除了？希望有好心游四海旅游er来解答。谢谢！