意铁订票成功后没收到邮件

急呀！今天下午没有注册在意铁上定的火车票，网页显示订票成功“You have successfully completed your purchase.
The identification details of the trip, PNR and CP, will be sent to the e-mail:
kitegao@126.com If
you need to recover your purchase using the retrieval code in to the Customer.
This code will allow you to send the confirmation e-mail, even on a new
e-mail”
可是等了几个小时都没有收到邮件，着急呢，网页上也没有显示PNR码，怎么办呢？？？
意铁的客服电话是多少呢？或者邮箱？怎么能联系到意铁呢？