柬埔寨电子签，支付成功后又收到邮件说申请过

收到的邮件内容大致是这样：We recently sent you an email advising you that you are just second step from completing your visa application. This email is a reminder to act now while we've found that you are encountering a problem during applying .To complete your application you must follow 5 steps as the following: 1. Contact Information 2. Application Data 3. Review 4. Make Payment 5. Print ReceiptNow we would like to recommend you to reapply your application again by clicking on link below:最后给了个链接到申请e-visa的网站让reapply，这是什么情况啊？