急，booking上订的马上付款的房间，但是酒店方面

我在Booking上预订了不能退款且要马上付款的房间，但是一天以后收到Booking的邮件说，酒店方面不能operate我的信用卡。给酒店写邮件，对方回复说因为中国的信用卡刷卡要密码，所以他们没法扣钱。具体邮件如下：“You have booked a Non refundable, Non changeable reservation through booking.com. These reservations are charged before arrival. Your credit card has been declined 4 times here with us. You need to provide us with new, valid credit card information or the reservation will unfortunately be cancelled. The Chinese card you have booked with requires a Pin code and we can therefore not charge it in advance. You are welcome to make a reservation that is not a Non refundable Booking and simply pay upon arrival.”
但是现在尴尬的是，Booking上又写说”In cancelling this Booking you will be charged 100% of the total cost." 现在信用卡的状态是预授权，难道我取消了Booking还能扣我钱？如果可以的话，酒店方面为什么不能扣我钱？如果取消之后，Booking扣了的话，这钱是给酒店的还是Booking收的啊？
订的是圣诞期间的房间，现在都不成功，糟心啊！
第一次在Booking上订不能取消的房间，之前没有经验，忘游四海旅游的大神耐心解释，轻吐槽。
ps: 我这渣英文，写邮件写得快吐了...