越南航空，无法在线付款
2026-08-02 11:58游四海旅游网 帮助了2339人
越南境内机票， 在越南航空购买，最后总是说VISA OR MASTER card 无法认证。 卡已经确认是OK , 在别的网站也都有消费
尝试过不同电脑 ，IE 8/9 , 更换不同信用卡，最后都不成功！
请问是什么问题？？ 急......
网友回答
越南航空给我的答复是：
To comply with the requirements of International Card Schemes, Vietnam Airlines has already completed the system change since 12 October 2012.
However, some issuing banks have not updated their systems, which results in the failure of transaction authentication/authorization when their card members use the cards to purchase tickets on Vietnam Airlines website with error “THE EXTERNAL VALIDATION OF YOUR CARD HAS FAILED”.
When this error happened, please:
Immediately contact your issuing bank for this issue.
Contact us at ec.helpdesk.pmd@vietnamairlines.com and provide all the transaction details including the response message, the link to the fail page, the passenger’s name, flight number, date of travel.
To comply with the requirements of International Card Schemes, Vietnam Airlines has already completed the system change since 12 October 2012.
However, some issuing banks have not updated their systems, which results in the failure of transaction authentication/authorization when their card members use the cards to purchase tickets on Vietnam Airlines website with error “THE EXTERNAL VALIDATION OF YOUR CARD HAS FAILED”.
When this error happened, please:
Immediately contact your issuing bank for this issue.
Contact us at ec.helpdesk.pmd@vietnamairlines.com and provide all the transaction details including the response message, the link to the fail page, the passenger’s name, flight number, date of travel.
我，我之前遇到完全一样的问题。纠结了好几天才解决，头发差点愁白了。
事实是这样的 ，这个和越南航空没有关系。 用信用卡支付的时候，可能你的信用卡已经开通了国际支付功能，而且可以刷外币，在其他国家也刷过。
但是，必须还要开通一个，刷外币的网上认证功能，才能在网上刷外币。打
事实是这样的 ，这个和越南航空没有关系。 用信用卡支付的时候，可能你的信用卡已经开通了国际支付功能，而且可以刷外币，在其他国家也刷过。
但是，必须还要开通一个，刷外币的网上认证功能，才能在网上刷外币。打
最新信息，我们两个都是招商信用卡 试了好久，最终还是成功了，其中名字输入为 ZHANG SAN,带空格！！！！献给大家！！一定要用耐心 哈哈哈哈哈哈
也是醉了，visa卡到最后一步，突然页面跳转到网页过期了。试了三次。银行方面说自己没问题。越南航空真是奇葩。
亲测：用建行、工行VISA MASTERCARD均支付不成功，最后用一张交行信用卡VISA 支付成功，供各位参考！
在越南航空官网上订机票，支付失败(下雨)用的是中行的master信用卡。请问有人知道怎么解决吗？求助！多谢！
多谢回复，实际上已经
LZ 怎么解决的啊 我也买不了 试了三张卡了哭 啊
超级悲催。我正在购票！始终停止在付款页面
超级悲催。我正在购票！始终停止在付款页面
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