怎么办？钱退到那？Urgent !! AirAsia flight FD4210has

Dear Sir,



First and foremost, we would like to take this opportunity to thank you for your kind choosing AirAsia on your trip.



We regret to inform you that flight FD4210 from Chiang Mai to Bangkok on 11 September 2011 has been cancelled.



We moved your flight to FD3231 departure from Chiang Mai at 8.25am. (0825hrs) and arrive to Bangkok at 9.40am. (0940hrs).



We are extremely sorry for above cancellation. However we would highly appreciate if you could understand with the issue and accept our sincere apologies.



For further information please contact AirAsia:



Thailand 662-515-9999

Malaysia 603-2171-9333 or 600-85-9999 (Premium Customer Service Line)

Indonesia 62-21-29270999

Singapore 65-630-77688

China 95013-9000-0200

Taiwan 886-287-23-1099

Macau 852-3192-7488

Hong Kong 852-3192-7688

United Kingdom 0845-605-3333

Australia 1300-760-330

India 1860-500-8000










Once again with our sincere apologies for any inconveniences that may have caused you. However we keep promising to improve our service continually to meet with you satisfaction.



We truly value as AirAsia customers. We look forward to welcoming you onboard to providing you with a renewed and positive AirAsia experience.





Best Regards,



Bangkok Pre-Flight Staff


662-515-9999








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