菲律宾航空订票问题

各位亲，我在菲律宾航空公司官网上订票，每次录完个人信息付款的时候就会出现Unfortunately we were unable to complete your Booking request at this time. Please correct your information and resubmit again，这是怎么回事？可是打星号必填的我都填了啊，这是怎么回事，希望亲们能帮帮我，谢谢