[紧急求助]在lastminute上定房被扣款但是未成功

各位大侠。

我刚刚在lastminute上定了房间，说是only today half price的，我现在人在中国，

所以我就信用卡交了钱

结果出现一堆红字

We're sorry, there's been a problem completing your Booking.

Please call our team on 08712223200 between 9am to 8pm Monday to Friday, 9am to 5pm Saturday and 10am to 4pm on Sunday - where one of our agents will assist you further.

Please do not click 'buy now' again or use your browser's back button.

我给银行打电话说已经扣款了，但是我请我同学问lastminute，那边却说没有定成功，并且说给我找一个人来解释，等了10分钟被挂断了。

请问有人遇到这种情况么？

我该怎么办啊。。。