巴厘岛订房，求助！
2026-07-19 15:33游四海旅游网 帮助了3559人
第一次带家人出境游，在游四海旅游学习多日，今天第一次发帖就要请教大家了！
根据前辈的指点，在ASIAROOM上定了LOVINA的Aditya Beach Resort，两间加床住6人1晚共68美金，等了快两天也没见回复。心想不行了就直接发邮件给该酒店，没想很快收到回复，并且建议我可以直接订，而且告诉我快住满了，只有两间豪华房，两间加床住6人1晚共132美金，是贵了点，但是想想大家都很赞这个酒店环境好，再说8月份那么旺，当时就决定定吧。于是根据他们给我的付款链接https://www.balipayment.com/，输入他们给我做的订单号用信用卡支付了全款加手续费6美金一共138美金。
没想到过了2小时在傍晚时分收到ASIAROOM的回复，说我之前68美金的那个预定成功了！于是赶紧邮件这个酒店，希望帮我取消132美金这个订单，但是一直到今天中午我追了2个邮件后才回复我说现在旺季，取消订单如果在入住前2个礼拜内，必须支付50%即66美金。追了几个邮件过去，练了不少英文，还是回复我这一句话。真实天下乌鸦一般黑啊！昨天预定时的回复，那个快呀。
因为英语水平有限，也不想电话过去浪费电话费，想在这里求助各位前辈帮我想想有没有什么别的办法。同时也告知大家以后预定千万等前面的预定有了回复后再决定下一个预定，不要像我这样性急，平白要浪费72美金。
网友回答
Dear Rosy,
As you know if charge USD66.00, I think it is not reasonable.
Of course, you know I have no other mathod to argue with you.
But I still hope you can reconsider the case.
The time between I pay USD132.00 and I told you the confirmed mail from Asiaroom only several hours.
And I told you I have booked your rooms from asiaroom at the 1st mail.
Just such small mistake and you know it haven't makes any losing for your hotel, and the mistake not only because of me.
If you are me, will pay the USD66.00 without complaint?
I hope you think of the customer more!
We all get the information of your hotel from the web. I think you also do not want I tell other freinds on the web this case.
Of course. I will not tell others any unpleasent things during our trips.
Hope you reconsider again!
Thanks.
Bian Zhenyu
======= 2009-08-05 1600 您在来信中写道：=======
>Dear Bian Zhenyu,
>
>Thank you, yes wll be charge USD 66.00 for the cancellation.
>
>Regards,
>Rosy
>=========
>
>
>----- Original Message -----
>From: "zy_bian"
>To: "Reservation"
>Sent: Wednesday, August 05, 2009 2 PM
>Subject: Re: Re: Re: Re: Re: Re: Book From Jiangsu China
>
>
>Dear Rosy,
>
>Glad to see your reply.
>Is that you mean if I cancel the order of $132.00, I will lose $50.00 or 50
>$66.00 ?
>If so, I feel a little unacceptable.
>As you know I will not cancel all my orders.
>I just double ordered your rooms.
>And my 1st mail to you have told you I'v ordered your room form "Asiaroom".
>You'd better suggest me to wait for reply or you help to check the order
>from "Asiaroom".
>If not confirmed, then you can ask me to order directly from you.
>So I think the mistake is not only just for me.
>
>Any way, we will go to your hotel next Sunday. Hope you can help kindly to
>minimize the losing.
>Of course, Other consume will happen in your hotel, Such as some activity
>and dinner on next Sunday.
>So you needn't to pay back to me now. Just balance when we check out.
>
>Hope your reply. Thank you very much!
>
>Bian Zhenyu
>
>
>
>======= 2009-08-05 1300 您在来信中写道：=======
>
>>Dear Bian Zhenyu,
>>Thank you, just for you info, our cancellation policy for High Season
>>Period
>>(July - September) is minimum 2 weeks before arrival, we have to receive
>>any
>>cancellation.
>>Cancellation after 2 weeks, will be charge 50 from the total of stay.
>>
>>Regards,
>>Rosy
>>========
>>
>>
>>
>>----- Original Message -----
>>From: "zy_bian"
>>To: "Reservation"
>>Sent: Tuesday, August 04, 2009 9 PM
>>Subject: Re: Re: Re: Re: Re: Book From Jiangsu China
>>
>>
>>Dear Rosy,
>>
>>I recieved the CONFIRMED mail from "AisaRooms" as below just now!
>>The reply is so late that I reordered the rooms derectly from you.
>>So obviously, we should cancel one order!
>>If I can cancel the order of US$132 from you?
>>I'm so sorry!
>>
>>Bian Zhenyu
As you know if charge USD66.00, I think it is not reasonable.
Of course, you know I have no other mathod to argue with you.
But I still hope you can reconsider the case.
The time between I pay USD132.00 and I told you the confirmed mail from Asiaroom only several hours.
And I told you I have booked your rooms from asiaroom at the 1st mail.
Just such small mistake and you know it haven't makes any losing for your hotel, and the mistake not only because of me.
If you are me, will pay the USD66.00 without complaint?
I hope you think of the customer more!
We all get the information of your hotel from the web. I think you also do not want I tell other freinds on the web this case.
Of course. I will not tell others any unpleasent things during our trips.
Hope you reconsider again!
Thanks.
Bian Zhenyu
======= 2009-08-05 1600 您在来信中写道：=======
>Dear Bian Zhenyu,
>
>Thank you, yes wll be charge USD 66.00 for the cancellation.
>
>Regards,
>Rosy
>=========
>
>
>----- Original Message -----
>From: "zy_bian"
>To: "Reservation"
>Sent: Wednesday, August 05, 2009 2 PM
>Subject: Re: Re: Re: Re: Re: Re: Book From Jiangsu China
>
>
>Dear Rosy,
>
>Glad to see your reply.
>Is that you mean if I cancel the order of $132.00, I will lose $50.00 or 50
>$66.00 ?
>If so, I feel a little unacceptable.
>As you know I will not cancel all my orders.
>I just double ordered your rooms.
>And my 1st mail to you have told you I'v ordered your room form "Asiaroom".
>You'd better suggest me to wait for reply or you help to check the order
>from "Asiaroom".
>If not confirmed, then you can ask me to order directly from you.
>So I think the mistake is not only just for me.
>
>Any way, we will go to your hotel next Sunday. Hope you can help kindly to
>minimize the losing.
>Of course, Other consume will happen in your hotel, Such as some activity
>and dinner on next Sunday.
>So you needn't to pay back to me now. Just balance when we check out.
>
>Hope your reply. Thank you very much!
>
>Bian Zhenyu
>
>
>
>======= 2009-08-05 1300 您在来信中写道：=======
>
>>Dear Bian Zhenyu,
>>Thank you, just for you info, our cancellation policy for High Season
>>Period
>>(July - September) is minimum 2 weeks before arrival, we have to receive
>>any
>>cancellation.
>>Cancellation after 2 weeks, will be charge 50 from the total of stay.
>>
>>Regards,
>>Rosy
>>========
>>
>>
>>
>>----- Original Message -----
>>From: "zy_bian"
>>To: "Reservation"
>>Sent: Tuesday, August 04, 2009 9 PM
>>Subject: Re: Re: Re: Re: Re: Book From Jiangsu China
>>
>>
>>Dear Rosy,
>>
>>I recieved the CONFIRMED mail from "AisaRooms" as below just now!
>>The reply is so late that I reordered the rooms derectly from you.
>>So obviously, we should cancel one order!
>>If I can cancel the order of US$132 from you?
>>I'm so sorry!
>>
>>Bian Zhenyu
楼主是都倒霉的，不过你不确认的情况下就选择其他渠道就不对了。另外，我刚看了你给的链接，上面对退款都是有规定的。我看你的钱是白损失了！
楼主真是太性急了,怎么可以不等前面的预定答复又通过别的渠道去预定呢?你赶紧发帖转让掉吧.
没有遇到过。。
实在不行。。LZ就当不知道第一个预定上了。。
唉。。。
实在不行。。LZ就当不知道第一个预定上了。。
唉。。。
哎，没办法，长个经验就是了，楼主下次小心一些就好
万事都要小心！！！
万事都要小心！！！
