不厚道的虎航：航线取消，除了退款还有其他的

今天收到虎航的email说，原来定的新加坡到亚庇的航班取消了，要退款给我。

偶跟广州的办事处联系，她们说航线取消了，只能退款。也不能改签到其他地方。

有经验的驴友给点意见吧。只能接受退款吗？还有其他处理方式吗？


Tiger Airways is rapidly expanding and growing as a result of increased customer demand for our services and our famous low fares. We have had to make some changes to our schedule to accommodate changes in demand for our services.


As part of our airline?s network review, we regret to inform you that your flight booked under reservation has been suspended. We are sorry for the disruption caused to your travel plans.



Kindly advise the other passengers who are booked under the same reservation of the flight suspension.


Your Booking reference remains:


As a result of the service suspension, we are processing a refund for your Booking. Please contact our call centre if you do not receive your refund within 14 working days of this notice. The contact numbers are provided below for your easy reference.




We thank you for your support and sincerely apologise for any inconvenience caused.


We hope that you will travel with us again to one of our destinations in the future.


Yours faithfully,


Reservations Team,

Tiger Airways Pte Ltd








P.S. Please DO NOT reply to this email. It is an automated system and will not reach us.