unauthorized payment

当我订票, 接到信unauthorized payment.



the transaction has not been authorised by the payment circuit.


You can request authorisation to buy on the site of Trenitalia with your credit card by sending the documentation indicated below, by either fax (06/44104036) or e-mail (areaclienti@trenitalia.it):

- the content of this email,

- your User ID,

- a contact telephone number,

- the photocopy/scan of a valid identity document of the person associated to the User ID,

- the photocopy/scan of the tax code number


Within 48 hours you will receive the outcome of your request on your e-mail address.


With reference to the data you give us to enable the service, please remember that your privacy rights are safeguarded by Trenitalia in the respect of current Legislation




tax code 是什么,有人遇到同样的问题? 怎么解决?